Description

Drive Agile maturity and scale delivery across multiple teams.

This role is hybrid.

Responsibilities

• Facilitate core Scrum ceremonies including Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives.
• Act as a servant-leader to remove impediments and enable consistent team delivery.
• Coordinate cross-team collaboration and manage dependencies across multiple Agile teams.
• Support backlog refinement, sprint goal setting, and release planning with product stakeholders.
• Report on team health, sprint performance, and Agile delivery metrics to IT leadership.

Required Skills

• 5+ years of experience as a Scrum Master or Agile Program Lead in cross-functional environments.
• Proven track record delivering digital or IT products with developers and business units.
• Hands-on proficiency with Jira, Confluence, Smartsheet, and Figma.
• Strong planning, coordination, and conflict resolution abilities.
• Experience coaching teams and stakeholders on Agile principles.
• Bachelor’s degree in Information Systems, Business, or related field (or equivalent experience).
• Familiarity with Salesforce platforms or similar CRM solutions.

Preferred Skills

• Hands-on experience with Salesforce implementations or customizations.
• Familiarity with IT governance or Agile portfolio planning.

Key Skills

Education

Any Graduate