Description

You will act as a hybrid Scrum Master and Business Analyst for a Salesforce cloud lead management system.

Responsibilities

• Facilitate Scrum ceremonies including sprint planning, sprint demos, and daily stand-ups.
• Gather business, technical, and functional requirements to develop BRDs, Epics, and User Stories.
• Assess and improve the Scrum maturity of cross-functional engineering and development teams.
• Collaborate with engineers to enhance Salesforce and digital products.
• Align project outcomes with defined KPIs.

Required Skills

• 6-10+ years of experience as a Business Analyst, Scrum Master, or Lead.
• Expertise in Salesforce Cloud and Lead Management Systems.
• Proven experience with Agile Scrum frameworks and methodologies.
• Proficiency in Jira and Confluence.
• Experience managing digital products and digital transformation projects.
• Ability to write Business Requirements, Technical Requirements, and Functional Requirements.
• Bachelor’s degree or higher in IT, Computer Science, or Engineering.

Preferred Skills

• Certified Scrum Master (CSM, PSM, or SSM).
• SAFe practitioner experience and involvement in Agile Transformations.

Key Skills

Education

Any Graduate