Description

Act as a hybrid Scrum Master and Business Analyst for the Salesforce cloud lead management system, facilitating Agile ceremonies and defining requirements to drive product improvements.

This role is on-site.

Responsibilities

• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, and sprint demos.
• Gather business, technical, and functional requirements to develop BRDs, Epics, and User Stories.
• Assess and improve Scrum maturity for cross-functional engineering and development teams.
• Collaborate with engineers to enhance Salesforce and digital products while aligning outcomes with KPIs.

Required Skills

• 6+ years of experience as a Business Analyst, Scrum Master, or Lead.
• Expertise in Salesforce Cloud and Lead Management Systems.
• Proven experience with Agile Scrum frameworks and methodologies.
• Proficiency in Jira and Confluence for project tracking and documentation.
• Experience managing digital products and digital transformation projects.
• Ability to write Business Requirements, Technical Requirements, and Functional Requirements.
• Bachelor’s degree or higher in IT, Computer Science, or Engineering.

Preferred Skills

• Certified Scrum Master (CSM, PSM, or SSM).
• SAFe practitioner experience and involvement in Agile Transformations.

Key Skills

Education

Any Graduate