Description

Key Responsibilities 

Scrum Leadership (70%)

Agile Delivery Management

• Serve as Scrum Master for one or more Agile teams.
• Facilitate all Scrum ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.
• Coach teams on Agile, Scrum, Kanban, and Lean principles.
• Foster a culture of continuous improvement and accountability.
• Drive Agile maturity assessments and improvement initiatives.

Team Enablement

• Remove impediments that impact team productivity and delivery commitments.
• Protect teams from external disruptions and scope creep.
• Support Product Owners in backlog management, prioritization, and story readiness.
• Facilitate estimation sessions and sprint planning activities.
• Monitor team health, velocity, burndown trends, and sprint predictability.

Agile Metrics and Reporting

• Track and communicate Agile delivery metrics.
• Measure sprint velocity, capacity utilization, cycle time, lead time, and defect trends.
• Provide data-driven insights to improve team performance.
• Develop dashboards and reports for leadership visibility.

Dependency and Release Coordination

• Identify and manage cross-team dependencies.
• Coordinate releases and deployment activities across Agile teams.
• Facilitate collaboration between Product, Engineering, QA, Security, and Operations teams.
• Ensure alignment across multiple workstreams and release schedules.

Agile Coaching

• Mentor Scrum Teams, Product Owners, and stakeholders on Agile principles and practices.
• Promote self-organization and servant leadership.
• Drive adoption of Agile standards and best practices across teams.

Project Management Responsibilities (30%)

Project Planning and Governance

• Develop and maintain project plans, timelines, milestones, and deliverables.
• Track project status and provide regular updates to stakeholders.
• Ensure alignment of project objectives with business goals.
• Support portfolio and program reporting requirements.

Risk and Issue Management

• Create and maintain RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Proactively identify project risks and mitigation plans.
• Escalate critical issues and blockers appropriately.
• Facilitate risk review sessions with stakeholders.

Stakeholder Management

• Partner with business leaders, Product Owners, and technology teams.
• Communicate project status, impacts, and delivery forecasts.
• Manage stakeholder expectations and drive informed decision-making.
• Facilitate governance meetings and leadership reviews.

Resource and Capacity Planning

• Support resource planning activities across teams.
• Monitor team capacity and allocation.
• Assist leadership with delivery forecasting and roadmap planning.

Financial and Delivery Tracking

• Track project progress against plan.
• Monitor effort utilization and delivery commitments.
• Support budgeting and project forecasting activities where applicable.

Deliverables

Agile Deliverables

• Sprint Plans / Sprint Goals
• Agile Metrics Dashboards
• Velocity and Capacity Reports
• Release Plans
• Team Health Assessments
• Retrospective Action Plans
• Dependency Management Logs
• Agile Maturity Improvement Plans

Project Management Deliverables

• Project Plans and Timelines
• RAID Logs
• Status Reports
• Risk Mitigation Plans
• Executive Steering Updates
• Release Readiness Reports
• Stakeholder Communication Plans
• Resource and Capacity Reports

Ideal Candidate Profile

• 14+ years of overall IT experience.
• 5+ years of Scrum Master experience leading Agile teams.
• 3+ years of Project Management experience supporting technology delivery initiatives.
• Experience managing multiple Agile teams simultaneously.
• Strong understanding of Scrum, Kanban, SAFe, and Agile delivery frameworks.
• Proven experience facilitating Agile ceremonies and coaching teams.
• Experience with dependency management, release planning, and stakeholder communication.
• Strong analytical and problem-solving skills.
• Demonstrated experience in risk management and governance reporting.
• Ability to influence without direct authority.
• Experience working with distributed global teams.

Preferred Qualifications

• Experience in Digital Transformation, Cloud, Data, Analytics, or Cybersecurity programs.
• Experience supporting enterprise-scale Agile initiatives.
• Familiarity with DevOps and CI/CD practices.
• Knowledge of Azure DevOps, Jira, Confluence, and Agile reporting tools.
• PMP, CSM, PSM, SAFe Scrum Master, SAFe Agilist, or equivalent certifications.
• Experience working in highly regulated industries such as Insurance, Banking, Healthcare, or Financial Services

Key Skills

Education

Bachelor's degree