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GitHub, Inc. Logo
Senior Service Delivery Engineer

GitHub, Inc.

 

London, UK

Posted On: Just posted
Experience: 10+ years
Availability: Remote
Openings: 1
Category: Service Delivery Tech
Tenure: No Preference/Any
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Description

You will drive technical service delivery and customer success by leading complex engagements and advising on platform value.

This role is remote.

Responsibilities

  • Monitor and evaluate delivery quality and readiness for customers and internal teams.
  • Drive pre-sales and scoping exercises to position platform value based on customer outcomes.
  • Advise customers and partners on complex technical issues and manage engagement scope.
  • Develop tailored solutions, such as CI/CD pipelines or source code migrations, for customers.
  • Collaborate cross-functionally to resolve critical technical issues and advocate for product improvements.

Required Skills

  • 7+ years experience in technical consulting, software development, or application security.
  • Bachelor's Degree in IT, Computer Science, or Engineering, plus 5+ years experience.
  • 1+ year experience leading customer projects.
  • Experience in Software Development or DevOps.
  • In-depth knowledge of the Git version control system.
  • Experience with DevOps and CI/CD Pipelines.
  • Familiarity with legacy version control systems (SVN, CVS, ClearCase, AccuRev, etc.).

Education

Any Graduate

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