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Senior Service Delivery Manager

Avance Consulting

 

Santa Clara,United States

Posted On: 2 days ago
Experience: 8+ years
Availability: Onsite
Openings: 2
Category: Senior Service Delivery Manager
Tenure: Contract - Corp-to-Corp
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Description

Lead implementation and support of Oracle Procurement Cloud solutions to meet complex business requirements.

This role is on-site.

Responsibilities

  • Map Procure to Pay business requirements to Oracle Cloud functionality and manage transitions from existing designs.
  • Review functional specifications for RICEFW, including reports, interfaces, data conversions, and application extensions.
  • Configure end-to-end processes within Oracle Procurement Cloud modules and handle third-party integrations.
  • Execute test scripts for Procure to Pay processes and assist business users during CRP, SIT, and UAT phases.
  • Train key business users on daily processes and resolve complex customer escalations.

Required Skills

  • 8 to 12 years of overall professional experience.
  • Hands-on experience implementing or supporting Oracle Procurement applications including Purchasing, Sourcing, Procurement Contracts, Self-Service Procurement, Supplier Portal, and Supplier Lifecycle Management.
  • Strong knowledge of associated Finance modules such as Accounts Payable, Invoice, and Payments.
  • Technical proficiency with Oracle Cloud, Project Accounting, Fixed Assets, and RICEFW.
  • Experience with Oracle Procure to Pay business processes.
  • Proven ability to manage rollouts and implementations of Oracle SCM modules across EMEA, North America, and APAC.
  • Bachelor’s or Master’s degree in any field.

Preferred Skills

  • 5 to 8 years of industry domain experience, specifically within Retail or Manufacturing.
  • Oracle Procurement Cloud certifications.

Education

Any Graduate

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