Description

Key Responsibilities

• Lead solution architecture, technical design, and end-to-end implementation of ServiceNow solutions from requirements through production deployment.
• Design, develop, and customize ServiceNow applications using App Engine, Flow Designer, IntegrationHub, Service Portal/Workspace, Business Rules, Client Scripts, Script Includes, and REST/SOAP integrations.
• Translate business requirements into scalable, secure, and maintainable technical solutions aligned with enterprise architecture standards.
• Perform architecture reviews and code reviews, ensuring adherence to ServiceNow best practices, coding standards, security, and performance guidelines.
• Lead technical discussions with business stakeholders, architects, and cross-functional teams to define implementation strategies.
• Establish development standards, reusable components, CI/CD practices, and platform governance.
• Mentor developers, provide technical guidance, resolve complex technical issues, and ensure high-quality project delivery.

Required Skills & Qualifications

• 12 years of overall IT experience with 5–8+ years of hands-on ServiceNow development.
• Strong expertise in ServiceNow platform architecture, custom application development, and enterprise integrations.
• Experience leading enterprise-scale ServiceNow implementations and technical teams.
• Proficiency in JavaScript, Glide APIs, Flow Designer, IntegrationHub, Service Portal/Workspace, App Engine, and REST/SOAP APIs.
• Experience with source control, CI/CD pipelines, release management, and platform upgrades

Key Skills

Education

Bachelor's degree