Description

Lead solution architecture, technical design, and end-to-end implementation of ServiceNow solutions from requirements through production deployment.

This role is on-site.

Responsibilities

• Design, develop, and customize ServiceNow applications using App Engine, Flow Designer, IntegrationHub, Service Portal/Workspace, and REST/SOAP integrations.
• Translate business requirements into scalable, secure, and maintainable technical solutions aligned with enterprise architecture standards.
• Perform architecture and code reviews, ensuring adherence to ServiceNow best practices, coding standards, security, and performance guidelines.
• Establish development standards, reusable components, CI/CD practices, and platform governance.
• Mentor developers, provide technical guidance, and resolve complex technical issues to ensure high-quality project delivery.

Required Skills

• 12+ years of overall IT experience with 5–8+ years of hands-on ServiceNow development.
• Strong expertise in ServiceNow platform architecture, custom application development, and enterprise integrations.
• Proficiency in JavaScript, Glide APIs, Flow Designer, IntegrationHub, Service Portal/Workspace, and App Engine.
• Experience with source control, CI/CD pipelines, release management, and platform upgrades.
• Experience leading enterprise-scale ServiceNow implementations and technical teams.
• Bachelor's degree in Computer Science or related field.

Preferred Skills

• Experience with Business Rules and Client Scripts.
• Proven track record of leading technical discussions with business stakeholders and cross-functional teams.

Key Skills

Education

Bachelor's degree