Description

You will architect and maintain the ServiceNow Configuration Management Database (CMDB), ensuring data accuracy and alignment with ITOM best practices.

Responsibilities

• Design and implement CSDM-compliant CMDB structures and data models.
• Manage ITOM components including Discovery, Service Mapping, and Event Management.
• Build integrations using REST/SOAP APIs, Integration Hub, and MID Servers.
• Develop custom solutions using JavaScript, Glide APIs, and Flow Designer.
• Lead enterprise ServiceNow transformation initiatives and architectural reviews.

Required Skills

• 8–12+ years of IT experience with a focus on ServiceNow.
• Deep expertise in ServiceNow Architecture and CMDB/CSDM.
• Strong knowledge of ITOM, specifically Discovery and Service Mapping.
• Proficiency in JavaScript and Glide APIs for customization.
• Experience with REST/SOAP integrations, Integration Hub, and MID Servers.
• Hands-on experience with Flow Designer for workflow automation.

Key Skills

Education

Any Gradute