Description

You will lead the development and administration of complex ServiceNow projects and modules.

Responsibilities

• Develop and configure complex ServiceNow projects and modules.
• Work directly with end users to derive requirements and provide effective technical resolutions.
• Manage ServiceNow integrations using REST, SOAP, and other technologies.
• Maintain ServiceNow Discovery, IRE, and CMDB health and remediation rules.
• Build and support Service Portal and ServiceNow mobile applications.

Required Skills

• 10 years of overall technical experience.
• Minimum 5 years of hands-on ServiceNow development and administration.
• Proficiency in JavaScript, HTML, CSS, and AngularJS.
• In-depth knowledge of ITSM and ITAM modules.
• Strong understanding of ServiceNow architecture, data models, and security models.
• Experience with REST and SOAP integrations.
• Experience with ServiceNow Discovery and IRE.
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• Bachelor's degree in Computer Science, IT, or a related field.

Preferred Skills

• Advanced degree in a technical field.
• Additional ServiceNow certifications in ITOM, ITSM, or ITAM.
• Familiarity with ITIL processes and best practices.

Key Skills

Education

Bachelor's degree