Description

You will design, configure, and implement ITSM, ITOM, and CMDB solutions to optimize business processes.

Responsibilities

• Design and implement ITSM, ITOM, and CMDB solutions to align with business objectives.
• Customize ServiceNow workflows, business rules, UI actions, and notifications to automate operations.
• Develop and maintain integrations between ServiceNow and third-party applications using REST and SOAP.
• Manage the CMDB by configuring CI classes, attributes, and relationships, including integrations with Discovery and ITOM tools.
• Troubleshoot platform issues and provide technical support to ensure environment stability.

Required Skills

• 6+ years of hands-on experience as a ServiceNow Developer.
• Deep expertise in ITSM, ITOM, and CMDB modules.
• Proficiency in JavaScript and GlideScript.
• Experience building integrations using REST and SOAP APIs.
• Strong troubleshooting skills regarding ServiceNow platform capabilities.
• Any Graduate degree.

Preferred Skills

• ServiceNow Certified Application Developer or Certified System Administrator (CSA).
• ITIL certification.

Key Skills

Education

Any Graduate