Description

Lead ServiceNow development for ITSM solutions while mentoring the team.

This role is on-site.

Responsibilities

• Lead a team of ServiceNow professionals in maintaining and enhancing Scoped Applications.
• Design and implement ServiceNow solutions across ITSM modules, including Service Catalog items and workflows.
• Build and optimize Flow Designer workflows and automation processes.
• Configure and customize Scoped Applications within the ServiceNow platform.
• Develop REST API integrations between ServiceNow and external enterprise systems.

Required Skills

• 8–10 years of experience with ServiceNow development.
• ServiceNow Certified Application Developer (CAD) certification required.
• Strong experience with ITSM modules, Service Catalog, and Scoped Applications.
• Proficiency in Flow Designer, workflow configuration, and platform customization scripting.
• Experience building REST API integrations with external enterprise systems.
• Strong knowledge of CMDB data models and configuration management.
• Experience working in Agile/Scrum development environments.

Preferred Skills

• Proven leadership and mentoring skills for guiding junior developers.
• Ability to deliver complex ServiceNow solutions in enterprise environments.

Key Skills

Education

Any Graduate