Description

You will design, develop, and implement solutions on the ServiceNow platform to solve complex business problems.

Responsibilities

• Configure and customize the ServiceNow system, including workflow creation and service request fulfillment using UI actions, client scripts, and business rules.
• Automate manual tasks through scripting and ServiceNow functionality.
• Execute integrations and process automation using Orchestration, Web Services, and SOAP calls.
• Translate business requirements into technical specifications and deliver functional product releases.
• Manage data manipulation between ServiceNow and external systems while developing dashboards, reports, and performance analytics.
• Conduct system and integration testing using sample and live data.

Required Skills

• 5 to 9 years of experience in a software development role.
• Proficiency in JavaScript, HTML, and AngularJS.
• Experience with authentication protocols including Active Directory, LDAP, SiteMinder federation, or Azure.
• Hands-on experience with Service Portal implementation.
• Technical expertise in implementing ServiceNow modules such as HR, GRC, SecOps, CSM, PPM, APM, or ITOM.
• Experience implementing Performance Analytics.
• Knowledge of digital technologies including Machine Learning, AI, IoT, and Blockchain.
• College degree in Computer Science, Engineering, Science, or a related technology field.

Preferred Skills

• ServiceNow or ITIL foundations certifications.
• Experience using SDLC tools like TFS, Jira, or equivalent for story management.
• Knowledge of features in the latest ServiceNow versions.

Key Skills

Education

College degree