Description

You will drive development and administration across the ServiceNow platform.

Responsibilities

• Manage support for incidents, changes, problems, requests, requested items, and other ITSM tasks.
• Implement minor platform changes based on business requirements, including form layouts, UI/client scripts, and workflows.
• Provide architectural guidance to ensure correct technical solutions are used for business needs.
• Resolve technical escalations and advise on current and future platform integrations.

Required Skills

• 10+ years of technology development experience.
• 5+ years of direct ServiceNow development experience.
• Expert knowledge of Incident, Change, Problem, Request, Catalog, Asset, and CMDB modules.
• Strong experience with Business Rules, UI Policies/Client Scripts, and Flow Designer.
• Experience with Legacy Workflow, Scheduled Jobs, and Application/Plugin Management.
• Familiarity with Outbound REST, Agent Workspace, and Service Operations Workspace.
• Proficiency in ServiceNow Development and ITSM principles.

Key Skills

Education

Any Gradute