Description

You will lead the implementation of CMDB, SAM, and HAM solution designs using industry best practices.

Responsibilities

• Design and develop ServiceNow solutions including applications, forms, flows, workflows, UI policies, UI actions, Business Rules, and ACLs.
• Translate requirements and mock-ups into functional features by working closely with the team lead.
• Develop JavaScript server and client-side code to support client processes.
• Manage the movement of configurations and data between environments using update sets, XMLs, and agile methodologies.
• Troubleshoot complex software problems, implement bug fixes, and perform root cause analysis.
• Facilitate requirements gathering, discovery sessions, and process workflow documentation.

Required Skills

• 7+ years of direct development experience with the ServiceNow platform.
• Expertise in Integration HUB, Discovery, IRE rules, Workflow, UI Actions, UI Policies, Business Rules, Client Scripts, Script Includes, and Email Scripts.
• 5+ years of experience with data imports/exports using data loads, transform maps, and transform scripts.
• 5+ years of experience developing ServiceNow CMDB, SAM, and HAM modules, including Discovery processes and Hardware Asset Product Life Cycle.
• Proficiency in JavaScript, REST, and SOAP integrations.
• Experience with ServiceNow App Engine Studio and UI Builder.
• Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field.
• Ability to obtain and maintain a Public Trust clearance.
• Must reside within two hours of Woodlawn, MD, and work on-site at least 2 days a week.

Preferred Skills

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (SAM/HAM).
• Experience with Agile development processes and system integrations involving Stored Procedures or Queues.

Key Skills

Education

Bachelor's Degree