Bachelor’s degree in computer science, Information Systems, or a related field (or equivalent experi-ence).
7+ years of ServiceNow experience.
3+ years implementing ServiceNow GRC / IRM.
A proven ground-up GRC build, start to finish.
Hands-on configuration of Risk Management.
Hands-on configuration of Policy and Compliance.
Hands-on configuration of Audit Management.
Strong JavaScript development.
Hands-on work with Flow Designer, Business Rules, Script Includes, ACLs, and UI Policies.
Integration through REST and SOAP APIs.
Strong requirements gathering and documentation.
Understanding of Integration Hub, Integration with ITSM, CMDB, Security Operations, and Vulnera-bility Response.
Working knowledge of NIST, CIS Controls, ISO 27001, HIPAA, CJIS, PCI-DSS, or SOX.
Proven knowledge transfer and training.
Strong communication and facilitation skills with ex-perience delivering end-user training, mentoring administrators, and conducting effective knowledge transfer during enterprise platform implementations.
5. Preferred Qualifications
CIS-RC certification (Certified Implementation Specialist, Risk and Compliance).
CSA certification (Certified System Administrator).
GRC build experience in government or public sector.