Description

Key Requirements

• 13–15+ years of overall IT experience with strong ServiceNow expertise.
• Strong ServiceNow HRSD architecture and development experience.
• ServiceNow HR Professional Suite Certification required.
• Experience leading enterprise transformation projects.
• Hands-on experience with integrations, workflows, solution design, and implementation.
• Experience with SAP SuccessFactors and/or Remedy force.
• Strong stakeholder management and executive communication skills.
• Knowledge of ITIL, Lean, or TBM frameworks preferred.

Nice to Have

• Product Owner or consulting background.
• Experience with AI-driven ServiceNow initiatives.
• Strong visualization, workflow, and design documentation skills

Key Skills

Education

Bachelor's degree