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Ampstek LLC Logo
Senior ServiceNow/ITSM Consultant

Ampstek LLC

 

Glasgow, Scotland, UK

Posted On: 4 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: ServiceNow/ITSM Consultant
Tenure: No Preference/Any
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Description

You will design and develop technical solutions within the ServiceNow platform, focusing on ITSM, Service Portal, and Catalog modules.

This role is on-site.

Responsibilities

  • Build and maintain custom ServiceNow applications, including widgets, pages, and catalogs.
  • Develop server-side and client-side logic using Business Rules, Script Includes, Client Scripts, and UI Actions.
  • Configure and modify workflows to meet specific client requirements.
  • Implement security controls through ACLs and manage domain separation for portals and catalogs.
  • Execute debugging, document pseudo-code, and adhere to team coding and review practices.

Required Skills

  • 5+ years of ServiceNow development experience.
  • Proficiency in JavaScript, AngularJS, HTML, CSS, and the Bootstrap framework.
  • Hands-on experience with Service Portal development and custom widget creation.
  • Expertise in ITSM processes, including Incident, Change, Request, and Task management.
  • Strong knowledge of Catalog builds, variable sets, and UI Policies.
  • Experience with data exchange formats, specifically JSON and XML.
  • Ability to manage and implement Email Notifications.
  • Proven debugging skills and the ability to prioritize assigned tasks.

Preferred Skills

  • Knowledge of domain separation architecture.

Education

Any Graduate

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