Description

You own reliability and operational excellence for our systems.

This role is hybrid.

Responsibilities

• Lead L2/L3 incident response, driving deep-dive troubleshooting and executing RCAs with permanent corrective actions.
• Develop and optimize monitoring, alerting, and observability systems to ensure adherence to SLOs/SLIs.
• Collaborate with backend engineering teams through Production Readiness Reviews and influence architectural decisions.
• Analyze incident patterns and system metrics to reduce operational toil through automation and long-term engineering solutions.
• Create and maintain runbooks, documentation, and operational guidelines for fast incident recovery.

Required Skills

• 8–10 years of overall experience, including 5–7 years in SRE, DevOps, or System Engineering.
• Bachelor’s degree in computer science, Information Technology, or a related technical field.
• Strong hands-on AWS expertise across core services (EC2, VPC, CloudWatch, S3, RDS, IAM, Lambda).
• Proven L2/L3 production support experience with advanced troubleshooting and incident resolution capabilities.
• Expertise in Cloud Infrastructure management.
• Experience with IaC Pipelines.
• Proficiency in troubleshooting complex production issues.

Key Skills

Education

Any Graduate