Description

Own high availability and reliability of enterprise applications in a 24x7 production environment.

This role is on-site.

Responsibilities

• Monitor systems, batch jobs, and workflows while proactively identifying and resolving issues.
• Lead incident management for P1/P2 outages, perform root cause analysis, and implement preventive solutions.
• Design and maintain monitoring dashboards to improve system observability and alerting.
• Support release deployments, change validation, and disaster recovery activities.
• Collaborate with cross-functional teams and maintain documentation, runbooks, and knowledge base articles.

Required Skills

• 10+ years of experience in Site Reliability Engineering, Application Support, or production operations in enterprise environments.
• Hands-on experience with AWS services including EC2, S3, and VPC.
• Strong expertise in incident management and root cause analysis.
• Proven track record of maintaining SLA/SLO compliance in a 24x7 environment.
• Experience supporting enterprise applications across distributed systems.
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).

Key Skills

Education

Any Graduate