Lead moderately complex initiatives and deliverables within technical domain environments
Contribute to large scale planning of strategies
Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments
Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures
Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements
Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals
Lead projects and act as an escalation point, provide guidance and direction to less experienced staff
Required Qualifications:
4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience in Systems Operations, SRE, Platform Engineering, or Production Support with deep expertise in at least one platform domain: Database, Cloud, Network, Compute/Storage, Middleware, or Enterprise Application Support
Strong hands-on experience applying SRE practices, including SLI/SLO definition, error budgets, and reliability metrics.
Proven experience troubleshooting and resolving large-scale, distributed production systems.
Strong scripting and automation skills using Python, Bash, and/or PowerShell to reduce operational toil.
Hands-on experience with observability and monitoring tools such as Grafana, Splunk, Prometheus, ThousandEyes, AppDynamics, or equivalent, including dashboards, alerting, logs, and metrics.
Experience building automation or reliability tooling using APIs, Git-based workflows, and modern engineering practices.
Solid understanding of incident, problem, and change management in enterprise production environments.
Strong communication and influencing skills across engineering teams and senior leadership.
Experience with capacity management, performance engineering, and resiliency design (HA, fault tolerance, RTO/RPO).
Experience operating in hybrid environments (on‑prem + cloud) with complex enterprise dependencies.
Familiarity with infrastructure automation / IaC tools such as Ansible or Terraform.
Ability to drive technical debt remediation for critical legacy platforms using structured backlogs.
Experience mentoring or leading senior engineers in reliability, operations, or SRE-focused roles