Description
Key Skills: AI Tools, SaaS, AWS, DevOps, CI/CD, Splunk, DynaTrace, XML, JSON, Docker
Good to Have Skills: Kubernetes, EKS, Kafka, Bruno, Postman, SOAP UI, Swagger, Git, Jenkins, Ansible, Terraform, Identity and Fraud space experience, agile working, rapid prototyping, Atlassian JIRA, Confluence, Oracle, PostgreSQL, geographically dispersed teams experience.
Roles & Responsibilities:
- Act as a critical stakeholder in the development and release of ID&F products.
- Serve as a trusted advisor to regional delivery and support teams during the software development lifecycle.
- Provide operational guidance, product consultancy and support client incidents resolution processes.
- Contribute towards ID&F business success through AI native automation and innovation improvements.
- Facilitate internal knowledge-sharing activities, product improvements and documentation optimization enhancement.
- Enhance product deliverability through technical input and customer advocacy initiatives.
- Deliver and troubleshoot SaaS and on-premises hosted solutions for clients.
- Drive SaaS and on-premise deliveries and client implementations focusing on technical engineering aspects.
- Work with cloud services deployment and management including AWS scaling and tuning practices.
- Interact with multiple organizational levels across different time zones building long-term relationships.
Education: Bachelor's degree desirable in Computer Science, Information Systems, Engineering, or related discipline