You will design and implement AI-driven solutions across omnichannel platforms to automate and personalize user experiences.
Responsibilities
- Lead the design of AI-based solutions for web, mobile, chatbots, and voice platforms.
- Prepare conceptual architectures leveraging machine learning, NLP, and GenAI for virtual assistants and recommendation engines.
- Translate business requirements into AI-enabled solutions through stakeholder engagement and JAD sessions.
- Partner with data scientists, software engineers, and UX teams to architect end-to-end AI systems.
- Develop architecture documentation including AI model lifecycles, data flow diagrams, and integration plans.
Required Skills
- 8+ years of experience in solution architecture with a focus on AI and machine learning.
- Deep understanding of machine learning, deep learning, NLP, and predictive analytics.
- Knowledge of AI limitations, including governance and bias.
- Experience evaluating AI technologies by analyzing technical whitepapers and research papers.
- Ability to present AI strategies and architectures to both technical and non-technical stakeholders.
- Proven experience with AI/ML and Solution Architecture.
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
Preferred Skills
- Knowledge of healthcare regulatory compliance and enterprise architecture alignment.