Description

You will design and implement AI-driven solutions across omnichannel platforms to automate and personalize user experiences.

Responsibilities

• Lead the design of AI-based solutions for web, mobile, chatbots, and voice platforms.
• Prepare conceptual architectures leveraging machine learning, NLP, and GenAI for virtual assistants and recommendation engines.
• Translate business requirements into AI-enabled solutions through stakeholder engagement and JAD sessions.
• Partner with data scientists, software engineers, and UX teams to architect end-to-end AI systems.
• Develop architecture documentation including AI model lifecycles, data flow diagrams, and integration plans.

Required Skills

• 8+ years of experience in solution architecture with a focus on AI and machine learning.
• Deep understanding of machine learning, deep learning, NLP, and predictive analytics.
• Knowledge of AI limitations, including governance and bias.
• Experience evaluating AI technologies by analyzing technical whitepapers and research papers.
• Ability to present AI strategies and architectures to both technical and non-technical stakeholders.
• Proven experience with AI/ML and Solution Architecture.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Preferred Skills

• Knowledge of healthcare regulatory compliance and enterprise architecture alignment.

Key Skills

Education

Bachelor’s or Master’s degree