Description

You will provide technical expertise to the sales team by designing solutions tailored to specific customer requirements and environments.

Responsibilities

• Design configurations and architectures based on customer technical specifications and unique environments.
• Develop technical specifications, network diagrams, and detailed proposals for prospective clients.
• Lead technical responses for RFI, RFQ, and RFP processes in collaboration with sales and RFP teams.
• Collaborate with Product, Deployment, and Services teams to ensure seamless solution delivery.
• Document technical knowledge base content to drive internal expertise.

Required Skills

• 8+ years of total professional work experience, with 3+ years specifically designing and delivering large-scale enterprise solutions.
• Proven track record of delivering systems technical design for enterprise customers.
• In-depth knowledge of enterprise software solutions including VMware, Microsoft Windows Server, Microsoft SQL Server, Microsoft Hyper-V, and Microsoft Clustering.
• Expertise in designing high availability and disaster recovery architectures.
• Deep understanding of server hardware platforms including Intel, HP, Dell, IBM, AWS, Azure, and Google.
• Experience designing server hardware components including CPUs, memory, storage, and network cards.
• Technical proficiency in Blades, Clusters, HPC, GPGPU, and Co-Processing solutions.
• Advanced knowledge of storage technologies including NAS, DAS, SAN, RAID, DDP, Fiber Channel, and iSCSI.
• Knowledge of file transfer protocols (SFTP), VPNs, and SSO_SAML configurations.
• Familiarity with network and telecommunication products such as Cisco, HP, Avaya, and Genesys.
• Expertise in call recorders, audio/text/survey formats, and metadata formats.

Preferred Skills

• Technical understanding of cloud providers including NICE, Verint, Calabrio, Five9, Twilio, Genesys, AWS, Azure, and Google.

Key Skills

Education

Any Graduate