Description

You will provide advanced technical support for complex integration issues, ensuring system reliability and seamless data flow.

This role is on-site.

Responsibilities

• Resolve complex integration errors and performance issues through deep troubleshooting.
• Lead incident response and root cause analysis to prevent future outages and financial loss.
• Monitor system health, proactively identify risks, and implement fixes to maintain availability.
• Collaborate with development teams to address root causes and improve system stability.
• Develop knowledge documents and share best practices to enhance team efficiency.

Required Skills

• 8+ years of hands-on experience in integration engineering or support.
• 3+ years of specific experience with Mulesoft API development or support.
• Strong proficiency in Java, XML, JSON, and REST APIs.
• Experience with Agile/Scrum development cycles.
• Ability to conduct thorough root cause analysis on complex system issues.
• Understanding of standard system architecture and management tools.

Preferred Skills

• Experience with Mulesoft Anypoint Platform for API management and flow design.
• Proven ability to build monitoring and alerting dashboards using Grafana, Dynatrace, Prometheus, Datadog, or Splunk.

Key Skills

Education

Bachelor's degree