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Senior Support Engineer
Bangalore, Karnataka, India
Posted On: 2 days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Senior Support Engineer
Tenure: No Preference/Any
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Description
You will provide technical support for complex, web-based software suites and privacy platforms.
Responsibilities
- Troubleshoot complex integration issues across web-based software suites.
- Communicate technical solutions clearly to users via phone, video, and email.
- Drive process enhancements and continuous improvement within the support workflow.
- Work night shifts, late shifts, or weekends to support coverage and new releases.
Required Skills
- 5+ years of experience with privacy platforms or web/mobile development stacks.
- Proficiency in HTML, CSS, and JavaScript.
- Experience working with APIs and integrations.
- Knowledge of relational databases, specifically MySQL.
- Experience with public cloud infrastructure including AWS, Azure, or Google Cloud.
- Understanding of operating systems, browsers, and development processes.
- Strong analytical problem-solving abilities.
- Bachelor's degree in Computer Science or a related engineering field.
Education
Bachelor's degree in Computer Science
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