Description

You will provide specialized application support for SCADA systems, telemetry data flows, and metering operations in a Windows server environment.

This role is on-site.

Responsibilities

• Troubleshoot and resolve application issues using logs and monitoring tools for SCADA and telemetry systems.
• Manage handheld device workflows, including docking, synchronization, and troubleshooting.
• Monitor batch jobs and resolve failures in data processing and synchronization.
• Support system integrations via APIs (REST/SOAP), file-based interfaces (FTP/SFTP), and SQL databases.
• Manage incidents and requests using ITSM tools like ServiceNow or Remedy.

Required Skills

• 5+ years of hands-on experience in SCADA systems and telemetry support.
• Proficiency in metering operations support, including data handling and issue resolution.
• Strong knowledge of Windows Server environments and application support.
• Experience with SQL Server or Oracle databases and SQL querying.
• Working knowledge of ITSM tools (ServiceNow, Remedy) and incident management processes.
• Experience with system integrations, including API integrations and batch data processing.
• Bachelor's degree in a relevant field.

Preferred Skills

• Basic scripting skills in PowerShell or Python for automation.
• Familiarity with monitoring tools like Splunk or AppDynamics.
• Experience with batch scheduling tools (Control-M, Autosys) or cloud platforms (Azure, AWS).

Key Skills

Education

Bachelor's degree