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Senior Support Engineer

RulesIQ

 

United States

Posted On: 1 day ago
Experience: 8+ years
Availability: Remote
Openings: 1
Category: Senior Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

You will own technical delivery, architecture, and troubleshooting for complex cloud-based SaaS systems.

This role is remote.

Responsibilities

  • Own the technical architecture and delivery of enterprise solutions.
  • Troubleshoot and resolve complex issues within Azure or AWS environments.
  • Build and maintain automated build pipelines using DevOps tooling.
  • Manage and coordinate multiple technical projects concurrently.

Required Skills

  • 8+ years of experience in software development, technical architecture, or leadership.
  • Proficiency in at least one major language: Java, Python, C#, C++, or JavaScript.
  • Hands-on experience with Azure or AWS cloud architecture.
  • Experience with cloud SaaS solutions including Dynamics, Salesforce, or ServiceNow.
  • Practical use of DevOps tools like Azure DevOps and Jenkins.
  • Experience applying Agile methodologies.
  • Bachelor's degree in Computer Science or related field.

Preferred Skills

  • Knowledge of B2GNOW software.
  • Experience documenting non-functional requirements with cross-functional teams.

Education

Bachelor's degree

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