Description

You will manage Windows systems in global datacenters, providing Level 3 administration and support.

Responsibilities

• Recover incidents and implement system changes.
• Execute system upgrades including firmware, OS, applications, and security patch deployment.
• Coordinate with hardware vendors to resolve hardware-related issues.
• Perform root cause analysis and resolve complex system performance problems.
• Communicate status updates regarding incident resolution, change execution, and project progress.

Required Skills

• 4+ years of L3 Windows systems administration experience.
• Extensive knowledge of Windows Server OS (2012, 2016, 2019) and Hyper-V.
• Experience with high availability, failover clustering, and disaster recovery solutions.
• Working knowledge of SAN/NAS volumes, CIFS, iSCSI, and Fiber Channel.
• Hands-on experience with NetApp Snapshots, SnapDrive/Snapcenter, and Nimble Storage.
• Experience managing HP and Dell rack-mount and blade servers.
• Proficiency with enterprise patch management using IBM Endpoint Manager (IEM).
• Experience working in ITIL-compliant environments covering change, incident, and problem management.
• Ability to work 24/7 rotating shifts, including night shifts and on-call rotations.

Preferred Skills

• PowerShell scripting experience.
• Basic understanding of VMware virtualization technology.
• MCP, MCSE, MCSA, MCITP, or ITIL Foundation certifications.

Key Skills

Education

Any Graduate