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Boston, MA, USA
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Key Responsibilities
• Design, implement, and manage enterprise IT systems and infrastructure.
• Administer and optimize cloud environments (AWS and/or GCP).
• Evaluate and manage third-party SaaS applications to maximize business value.
• Develop automation and self-service solutions to improve operational efficiency
and reduce manual effort.
• Engineer scalable IT processes that enhance employee experience and strengthen
security.
• Support identity and access management (IAM) initiatives and endpoint
management.
• Manage large fleets of Windows and macOS corporate devices.
• Build monitoring, reporting, and observability solutions for IT operations.
• Identify and mitigate infrastructure and operational risks.
• Collaborate closely with Security, Compliance, Business Systems, IT Support, and
business stakeholders.
• Contribute to AI-driven IT initiatives and automation strategies.
• Participate in enterprise-wide IT projects, migrations, and system implementations.
Required Qualifications
• Proven experience building and supporting modern enterprise IT infrastructure.
• Strong scripting, programming, and automation skills (PowerShell, Python, Bash, or
similar).
• Hands-on experience administering AWS and/or Google Cloud Platform.
• Strong knowledge of Windows and macOS administration.
• Experience with Identity & Access Management (Okta, Azure AD, Google
Workspace, etc.).
• Experience managing enterprise endpoint environments.
• Hands-on experience implementing or migrating enterprise IT platforms.
• Familiarity with AI-powered automation or AI solutions within IT environments.
• Excellent troubleshooting, analytical, and problem-solving abilities.
• Strong communication skills with the ability to explain technical concepts to both
technical and non-technical stakeholders.
• Ability to prioritize work independently in a fast-paced, evolving environment.
• Customer-first mindset with a focus on improving employee experience.
Bachelor's degree
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