Description

You will maintain IT infrastructure and provide high-level technical support for client environments, primarily working night shifts.

This role is on-site.

Responsibilities

• Resolve Level 2 and Level 3 technical support tickets for complex infrastructure issues.
• Administer and maintain Microsoft Azure cloud environments.
• Troubleshoot Sophos firewalls and VPN configurations to ensure network security.
• Mentor Level 1 engineers to support their technical growth and skill development.
• Document technical processes and solutions to improve team efficiency and knowledge sharing.

Required Skills

• 5+ years of experience in systems engineering.
• Expertise in Microsoft Windows Server administration.
• Proficiency in Microsoft Azure administration.
• Hands-on experience with Active Directory, DNS, and DHCP.
• Experience managing Data Centre environments.
• Ability to troubleshoot firewalls and VPN configurations.

Preferred Skills

• Experience with Microsoft Exchange Server.
• Immediate availability.

Key Skills

Education

Any Graduate