Description

Responsibilities

• Manage and support Windows servers, virtualization platforms, and network infrastructure.
• Administer Active Directory/Entra ID, Intune, Microsoft Teams, and SharePoint.
• Provide Tier 3 technical support and troubleshoot complex infrastructure and application issues.
• Manage enterprise backup, disaster recovery, and data protection systems.
• Maintain patching, firmware, software updates, and endpoint compliance.
• Support network upgrades, migrations, cybersecurity initiatives, and infrastructure modernization projects.
• Manage user access, privileged access controls, security policies, and audit documentation.
• Support business applications and coordinate troubleshooting and escalations with vendors.
• Coordinate managed-service providers and technology vendors.
• Administer physical security systems, including cameras and access control.
• Maintain technical documentation and support compliance and audit-readiness activities.
• Mentor and provide technical guidance to other Systems Administrators.
• Support and train employees on company IT systems

Key Skills

Education

Bachelor’s degree