Description
You will manage high-level IT service delivery, advanced technical support, and infrastructure projects in Richardson, TX.
Responsibilities
- Administer servers, Microsoft 365, Azure, virtual environments, and storage.
- Manage Backup Disaster Recovery (BDR) infrastructure for on-premises and cloud solutions.
- Resolve advanced technical escalations exceeding Tier 1 and Tier 2 capacity.
- Execute technical implementation projects involving Microsoft 365 and Azure storage.
Required Skills
- 5+ years of experience within a Managed Service Provider (MSP) environment.
- 5-7+ years of experience with Microsoft Azure.
- 5-7+ years of experience with Microsoft 365, Teams, and SharePoint.
- 5-7+ years of experience with Microsoft server and domain administration.
- Proficiency in managing on-premises and cloud-based storage and security protocols.
- Experience with virtual environments and Backup Disaster Recovery (BDR).
Preferred Skills
- Microsoft certifications in Azure, 365, or Security.
- Cisco certifications including CCNA or CCNP.
- Security certifications such as ISC2 SSCP or CISSP.