Description

Drive system analysis, maintenance, and troubleshooting as an individual contributor.

This role is remote.

Responsibilities

• Analyze system requirements and develop problem-solving methods using flow charts and data flow diagrams.
• Create detailed coding-level flowcharts, pseudo codes, and action diagrams from high-level designs.
• Triage production tickets, troubleshoot issues, and communicate resolutions to customers.
• Monitor system errors, diagnose issues, and participate in program refinement reviews.
• Collaborate with global development and testing teams to ensure successful project delivery.

Required Skills

• 5+ years of experience in systems analysis or a related field.
• Proficiency in Java and PL/SQL.
• Experience with Oracle database environments.
• Expert understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Knowledge of Claims and Healthcare domains.
• Ability to develop detailed technical design specifications and pseudo codes.
• Familiarity with ITIL processes and SLA/OLA concepts.
• Experience tracking and managing work via internal ticketing systems.

Key Skills

Education

Any Gradute