Description

MUST-HAVE EXPERIENCE:
 

8+ years managing Microsoft Exchange & Microsoft 365 platform services
Exchange Online + Exchange Server
Hybrid Exchange environments
Microsoft Entra ID / Azure AD
Azure AD Connect / Entra Connect
Microsoft Teams
PowerShell automation
Microsoft Graph
SSO, Federation & Authentication
Directory Synchronization
Microsoft Purview
M365 Copilot deployment/support
Cisco IronPort or comparable enterprise email security
Quest Archive Manager or comparable email archiving technology
Level 3 troubleshooting of Outlook & Exchange issues
 

KEY TECHNICAL RESPONSIBILITIES:

• Design, implement, and support enterprise Microsoft 365 and email collaboration solutions
• Manage Exchange Online and on-prem Exchange in hybrid environments
• Resolve complex Level 3 Outlook/Exchange issues including Autodiscover, shared mailboxes, calendar delegation, email tracking, meeting errors, delayed delivery, restoration, and online archives
• Support Microsoft Teams sites, channels, applications, permissions, calendars, and restorations
• Develop automation using PowerShell and Microsoft Graph
• Configure and support SSO, federation, authentication, and directory synchronization
• Support M365 Copilot deployment and administration
• Implement Microsoft Purview and collaboration security solutions
• Manage enterprise email security/filtering and archiving platforms
• Secure both on-premises and cloud-based collaboration environments
• Handle critical escalations and high-priority incidents
• Provide technical leadership, documentation, KPIs, and operational reporting
 

PREFERRED:

• Government IT experience
• Technical Lead / Work Lead experience
• Microsoft 365, Exchange, Azure, or related certifications
• Bachelor's degree in Computer Science, IT, or related field — or equivalent experience

Key Skills

Education

Bachelor's degree