Description

· Design and implement enterprise-scale Citrix and VMware Horizon environments.

· Architect secure and scalable VDI platforms supporting thousands of global users.

· Evaluate infrastructure requirements including compute, storage, network, and security.

· Develop high availability, disaster recovery, and failover strategies.

Citrix Administration

· Manage Citrix Virtual Apps and Desktops (CVAD) environments.

· Configure and maintain:

o Delivery Controllers

o Citrix StoreFront

o Citrix Gateway / NetScaler

o Citrix Director & Studio

· Manage Machine Creation Services (MCS) and Provisioning Services (PVS).

· Perform performance tuning and troubleshooting.

VMware Horizon Administration

· Manage VMware Horizon environments including:

o Horizon Connection Servers

o Unified Access Gateway (UAG)

o Instant Clone & Linked Clone environments

o App Volumes and Dynamic Environment Manager

· Monitor and optimize VDI performance and capacity.

End User Computing (EUC) Operations

· Ensure optimal user experience for remote and on-prem users.

· Manage gold images, application delivery, and patching cycles.

· Support Windows 10 / Windows 11 VDI environments.

· Work closely with Service Desk and Infrastructure teams.

Security & Compliance

· Implement security best practices including:

o Multi-Factor Authentication

o Secure remote access

o Endpoint security integration

· Ensure compliance with enterprise security standards.

Monitoring & Troubleshooting

· Monitor VDI environments using tools such as:

o Citrix Director

o ControlUp

o VMware vRealize Operations

· Perform root cause analysis for performance and connectivity issues.

Automation & Optimization

· Automate deployment and maintenance using PowerShell, scripting, or orchestration tools.

· Continuously improve VDI efficiency and reduce operational overhead.

Required Skills & Experience

Experience

· 10+ years of experience in End User Computing / VDI environments

· 5+ years working with Citrix Virtual Apps and Desktops

· 5+ years working with VMware Horizon

Technical Skills

Strong hands-on experience with:

Citrix Technologies

· Citrix Virtual Apps and Desktops

· Citrix Gateway / NetScaler

· Citrix StoreFront

· Citrix Director & Studio

· Citrix MCS / PVS

VMware Technologies

· VMware Horizon

· App Volumes

· Dynamic Environment Manager

· Instant Clones

· VMware vSphere

Other Skills

· Windows Server Administration

· Active Directory & Group Policy

· Networking (DNS, DHCP, Load Balancers)

· Storage technologies

· Azure / AWS VDI (optional but preferred)

· PowerShell scripting

Preferred Certifications

· Citrix Certified Professional (CCP-V)

· Citrix Certified Expert (CCE-V)

· VMware Certified Professional – Desktop and Mobility (VCP-DTM)

· Microsoft Azure certifications (preferred)

Soft Skills

· Strong problem-solving skills

· Ability to work in global enterprise environments

· Excellent stakeholder communication

· Leadership and mentoring capability

Nice to Have

· Experience managing 10,000+ VDI users

· Experience with DaaS (Citrix Cloud / Horizon Cloud)

· Knowledge of Zero Trust access models

· Experience with Workspace One or Intune

Key Skills

Education

Bachelor's degree