Description

Key Requirements:

• 5+ years of endpoint engineering, desktop engineering, digital workplace, or infrastructure experience
• Strong hands-on Microsoft Intune administration, including configuration profiles, compliance policies, application deployment, Windows Autopilot, and device lifecycle management
• Strong Microsoft Entra ID / Azure AD experience with identities, groups, devices, and Conditional Access
• Hands-on Azure Virtual Desktop (AVD) administration, host pools, user profiles, troubleshooting, and performance optimization
• Strong Windows 10/11 enterprise deployment, imaging, patching, configuration, and lifecycle management
• Strong Microsoft 365 experience, including Teams, OneDrive, SharePoint, and Exchange Online
• Hands-on PowerShell scripting/automation for deployment, provisioning, remediation, reporting, patching, onboarding/offboarding, and endpoint administration
• Enterprise software deployment and patch-management experience
• Tier III troubleshooting experience across endpoints, Windows Server dependencies, Active Directory, DNS, DHCP, VPN, firewalls, networking, and application connectivity
• ServiceNow or comparable ITSM experience
• Strong documentation, root-cause analysis, and process-improvement skills
• Experience supporting a large enterprise endpoint environment; this environment includes 1,000+ devices
• Healthcare or another regulated-industry environment is preferred

Key Skills

Education

Bachelor's degree