Description

Key Responsibilities

Own delivery lifecycle from requirements gathering through production release

Partner with Product Owners and stakeholders to translate business needs into technical solutions

Perform requirements analysis, impact analysis, and solution documentation

Support Release on Demand (ROD), release planning, risk management, and go-live readiness

Manage backlog refinement, sprint planning, prioritization, and story acceptance

Create SQL queries and perform data analysis to support business decisions

Develop and maintain custom Salesforce reports and dashboards

Collaborate with engineering, QA, architects, and shared services teams to ensure smooth delivery

Communicate project status, risks, dependencies, and delivery updates to leadership

Required Skills

7+ years of experience as a Technical Analyst, Business Analyst, or Technical Product Owner

Strong Salesforce CRM platform experience

Experience supporting Salesforce production releases

Strong SQL and data analysis skills

Experience creating custom Salesforce reports

Strong Agile/Scrum delivery experience (SAFe or Lean preferred)

Excellent communication and stakeholder management skills

Key Skills

Education

Bachelor's degree