Description

REQUIRED SKILLS:
•    Bachelor’s degree in computer science, Information Systems, Data Science, or related field.
•    6+ years of experience in business analysis and data architecture roles, with significant focus on customer loyalty systems or CRM platforms.
•    Deep experience with loyalty business processes: point accrual/redemption, member tiers, campaign targeting, personalization, breakage analysis, etc.
•    Strong SQL skills and experience with cloud data platforms (e.g., Snowflake, BigQuery, Azure Synapse, AWS Redshift).
•    Proficiency in data modeling tools (e.g., ER/Studio, Lucidchart, dbt, ERwin).
•    Experience working with API integrations, event-based data pipelines, and microservices architecture.
•    Familiarity with enterprise loyalty platforms (e.g., Salesforce Loyalty, Oracle Loyalty Cloud, Comarch, SessionM, Annex Cloud, Kobie, etc.).
•    Experience with tools like Airbyte, dbt, Airflow, Fivetran, or Talend for data orchestration.
•    Proven ability to act as a bridge between technical teams and business stakeholders.
•    Strong documentation, communication, and presentation skills

Key Skills

Education

Bachelor's degree