Description

Lead the design and implementation of customer journeys within the Adobe Journey Orchestration platform.

Responsibilities

• Design customer journey maps to visualize touchpoints across the customer lifecycle.
• Build and manage customer journeys using Adobe Journey Orchestration features.
• Structure and model data to support personalized, targeted customer interactions.
• Integrate AJO with AEP, Adobe Campaign, and external systems for a unified experience.
• Use APIs, SDKs, and analytics tools to connect data sources and measure journey effectiveness.

Required Skills

• 5+ years of professional experience.
• Deep knowledge of Adobe Journey Orchestration (AJO).
• Familiarity with the Adobe Experience Cloud ecosystem, including AEP and Adobe Campaign.
• Proficiency in Springboot and JavaScript.
• Experience with data modeling for personalized customer interactions.
• Hands-on experience working with APIs and SDKs.
• Knowledge of personalization techniques based on user behavior and preferences.
• Understanding of testing methodologies and optimization strategies for customer journeys.
• Basic UX design skills for creating user-friendly interaction interfaces.

Preferred Skills

• Any Graduate degree.

Key Skills

Education

Any Gradute