Description

Lead the design and implementation of customer journeys within the Adobe Journey Orchestration platform.

Responsibilities

  • Design customer journey maps to visualize touchpoints across the customer lifecycle.
  • Build and manage customer journeys using Adobe Journey Orchestration features.
  • Structure and model data to support personalized, targeted customer interactions.
  • Integrate AJO with AEP, Adobe Campaign, and external systems for a unified experience.
  • Use APIs, SDKs, and analytics tools to connect data sources and measure journey effectiveness.

Required Skills

  • 5+ years of professional experience.
  • Deep knowledge of Adobe Journey Orchestration (AJO).
  • Familiarity with the Adobe Experience Cloud ecosystem, including AEP and Adobe Campaign.
  • Proficiency in Springboot and JavaScript.
  • Experience with data modeling for personalized customer interactions.
  • Hands-on experience working with APIs and SDKs.
  • Knowledge of personalization techniques based on user behavior and preferences.
  • Understanding of testing methodologies and optimization strategies for customer journeys.
  • Basic UX design skills for creating user-friendly interaction interfaces.

Preferred Skills

  • Any Graduate degree.

Key Skills
Education

Any Gradute

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