Description

Responsibilities

• Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team, including the UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff
• Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues
• Coordinate cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standards
• Oversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effort
• Track team performance against SLAs and KPIs, and drive continuous improvement of PeopleSoft support and delivery processes
• Facilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across all PeopleSoft engagements
• Support requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projects
• Manage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with account management

Qualifications

Required

• 16+ years of business analysis experience
• 16+ years of Software Development Lifecycle experience
• 16+ years of requirements gathering and documentation
• 16+ years of Microsoft Office and PowerPoint experience
• Bachelor's degree in IT or related field, or equivalent experience
• 16+ years of PeopleSoft HCM program or team leadership, managing functional and technical resources
• 16+ years of oversight-level knowledge of PeopleSoft HCM (Core HR, Payroll for North America, Time & Labor)
• 10+ years of staff management and performance oversight
• 10+ years of government IT program management in a public-sector environment
• 16+ years of requirements analysis and functional design oversight
• 10+ years of stakeholder and executive status reporting
• 16+ years of UX/UI project oversight on PeopleSoft-based systems
• PMP or equivalent program or project management certification
• 16+ years of technical experience with PeopleSoft Update Manager (PUM) deployments
• 16+ years of technical experience with Oracle Cloud Infrastructure
• 16+ years of technical experience deploying user interface modernization
• 16+ years of IT program and project management with multi-person technical teams
• 16+ years of third-party identity provider implementations
• 16+ years of data visualization system integration
• 16+ years of managing and optimizing Oracle databases
• 16+ years of implementing DOJ 508 Compliance

Key Skills

Education

Bachelor's degree