Description

Key Responsibilities

• Lead end-to-end delivery of teller platform and banking application initiatives.
• Build comprehensive project plans, timelines, roadmaps, dependencies, and resource strategies from the ground up.
• Coordinate efforts across technology, operations, infrastructure, information security, vendors, and business stakeholders.
• Manage application deployments, software releases, system upgrades, platform migrations, integrations, and process improvement initiatives.
• Drive project governance, risk management, issue resolution, status reporting, and executive-level communications.
• Facilitate requirements gathering, scope definition, project budgeting, and delivery planning.
• Ensure alignment between technical teams and business objectives throughout the project lifecycle.
• Oversee vendor relationships and third-party technology partners supporting teller and banking platforms.
• Manage testing, deployment readiness, implementation planning, and post-production support activities.
• Identify and mitigate project risks while maintaining delivery schedules and business commitments.
• Lead project meetings, steering committees, and stakeholder reviews.
• Support regulatory, audit, compliance, and operational requirements associated with banking technology initiatives.

Required Qualifications

• 8+ years of Project Management experience leading complex technology initiatives.
• 5+ years managing projects within banking, financial services, or credit union environments.
• Hands-on experience supporting or implementing teller platforms and teller-related banking applications.
• Strong understanding of banking operations, branch technology, teller workflows, and customer transaction systems.
• Experience managing enterprise application deployments and technology implementations.
• Proven ability to develop project plans, schedules, resource models, risk frameworks, and governance structures from scratch.
• Experience working directly with software development, infrastructure, and application support teams.
• Strong understanding of SDLC, Agile, Waterfall, and hybrid project delivery methodologies.
• Exceptional stakeholder management and executive communication skills.
• Experience with project management tools such as Jira, Azure DevOps, Smartsheet, Microsoft Project, or similar platforms

Key Skills

Education

Not specified