Description

Act as Service Owner for public-facing technical services, ensuring optimal functionality and customer satisfaction.

Responsibilities

• Own the complete service lifecycle, from description to operational excellence.
• Manage resource planning and task distribution across the technical team.
• Serve as the primary technical contact for customers, working on-site two days per week.
• Design and execute technical solutions aligned with current technological advancements.
• Gather requirements and support service sales through technical upselling.

Required Skills

• 5+ years of experience in technical roles, with proven Service Owner experience.
• Deep expertise in Windows Server and Linux operating systems.
• Strong knowledge of network protocols including sFTP, HTTPS, DNS, and firewalls.
• Hands-on experience managing storage, backup solutions, and virtual computing environments (Hypervisors).
• Experience with container-based services.
• Solid understanding of modern IT security implementation.
• Fluency in Swedish (spoken and written).

Key Skills

Education

Any Graduate