Description

You will provide senior-level technical support for banking and finance operations, ensuring system continuity and resolving complex payment issues.

This role is remote.

Responsibilities

• Resolve technical issues related to ACH payments and lockbox processes.
• Manage and query databases to support troubleshooting efforts.
• Provide advanced technical support to maintain operational continuity.
• Document technical resolutions and system workflows.

Required Skills

• 5+ years of experience in technical support roles.
• Hands-on experience with ACH Payments.
• Proficiency in working with Databases.
• Experience supporting Lockbox operations.
• Strong technical support troubleshooting capabilities.
• Bachelor's degree or equivalent graduate level education.

Key Skills

Education

ANY GRADUATE