Description

You provide technical support for Nutanix's HCI solutions.

Responsibilities

• Troubleshoot, diagnose, and debug enterprise customer issues.
• Collaborate with the development engineering team to resolve issues.
• Resolve cross-vendor issues with technology partners.
• Improve product serviceability and develop support tools.
• Deliver excellent customer support experiences.

Required Skills

• 5+ years of relevant technical experience.
• Expertise in Virtualization.
• Expertise in Networking.
• Expertise in Storage.
• Expertise in Linux.
• Expertise in Cloud Technologies.
• Customer-facing experience with a customer-first mindset.
• Fluent in English.
• Strong troubleshooting and debugging skills.

Key Skills

Education

Any Graduate