Description

Manage, secure, and support production Google Workspace and Office 365 environments while owning the lifecycle of cloud and SaaS applications.

Responsibilities

• Manage SSO integrations, IAM configurations, and collaboration tool integrations across multiple platforms.
• Execute onboarding and offboarding processes, including managing user accounts, security groups, and mailing lists.
• Handle procurement, licensing, access, and lifecycle management for cloud and SaaS applications.
• Maintain audio/visual and VoIP software and devices while providing occasional MacOS and Windows desktop support.
• Create and maintain documentation for tool procurement, configuration, and troubleshooting.

Required Skills

• 5+ years of experience in technical support or systems administration.
• Extensive experience configuring and securing production Google Workspace environments.
• Expertise in Slack administration, specifically managing multi-workspace enterprise grids and integrations.
• Deep knowledge of core technologies including SSO, MFA, and Email.
• Proficiency with Endpoint Management tools, specifically JAMF for Mac and Intune for Windows.
• Hands-on experience with Microsoft Office 365 and Google Workspace Suite.
• Proven ability to manage SaaS application procurement and vendor licensing.
• Strong technical background in IAM, MacOS, SSO, and MFA.

Preferred Skills

• Google Workspace certification.

Key Skills

Education

Any Graduate