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SentinelOne Logo
Senior Technical Support Engineer

SentinelOne

 

Europe Square, Tbilisi, Georgia

Posted On: Just posted
Experience: 5+ years
Availability: Hybrid
Openings: 2
Category: IT Technical Support Engineer
Tenure: Contract - Corp-to-Corp
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Description

Manage, secure, and support production Google Workspace and Office 365 environments while owning the lifecycle of cloud and SaaS applications.

Responsibilities

  • Manage SSO integrations, IAM configurations, and collaboration tool integrations across multiple platforms.
  • Execute onboarding and offboarding processes, including managing user accounts, security groups, and mailing lists.
  • Handle procurement, licensing, access, and lifecycle management for cloud and SaaS applications.
  • Maintain audio/visual and VoIP software and devices while providing occasional MacOS and Windows desktop support.
  • Create and maintain documentation for tool procurement, configuration, and troubleshooting.

Required Skills

  • 5+ years of experience in technical support or systems administration.
  • Extensive experience configuring and securing production Google Workspace environments.
  • Expertise in Slack administration, specifically managing multi-workspace enterprise grids and integrations.
  • Deep knowledge of core technologies including SSO, MFA, and Email.
  • Proficiency with Endpoint Management tools, specifically JAMF for Mac and Intune for Windows.
  • Hands-on experience with Microsoft Office 365 and Google Workspace Suite.
  • Proven ability to manage SaaS application procurement and vendor licensing.
  • Strong technical background in IAM, MacOS, SSO, and MFA.

Preferred Skills

  • Google Workspace certification.

Key Skills
Education

Any Graduate

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