Description

You will lead testing efforts within a telecom environment focusing on IVR systems.

Responsibilities

• Develop and implement comprehensive test strategies.
• Execute manual testing protocols to ensure system integrity.
• Manage end-to-end test execution cycles.
• Apply TMAP methodologies to standardize testing processes.

Required Skills

• 10+ years of professional testing experience.
• Hands-on experience with IVR Sierra automation.
• Deep expertise in telecom testing.
• Proficiency in manual testing and test execution.
• Strong understanding of Test Strategy development.
• Working knowledge of TMAP frameworks.
• Bachelor's degree or equivalent graduate education.

Preferred Skills

• Prior experience with contact center technologies.
• Extensive knowledge of telecom industry processes.

Key Skills

Education

Any Graduate