Description

Key Skills: UX Design, Interaction Design, Figma, Wireframing, Prototyping, User Research, Design Systems, Accessibility, Information Architecture, Usability Testing

Good to Have Skills: Experience with data visualization logic for charts, timelines, and patterns in diagnostic interfaces. Familiarity with structured data formats like JSON and event logs to better understand troubleshooting workflows. Exposure to user testing tools for remote usability studies. French language skills (A1 level). Experience working with early-stage or evolving products including managing ambiguity and shifting priorities.

Roles & Responsibilities:

• Lead end-to-end UX design for DIALOGS, focusing on diagnostic log exploration, troubleshooting workflows, event timelines, and error interpretation.
• Translate technical and operational concepts into structured workflows, wireframes, interaction models, mockups, and high-fidelity prototypes.
• Produce clear interaction specifications and design documentation for smooth collaboration with developers throughout the development process.
• Communicate design decisions effectively using user flows, diagrams, storyboards, and interactive prototypes to stakeholders.
• Understand how technicians and maintenance engineers interpret logs, identify root causes, and validate corrective actions.
• Conduct usability testing, heuristic evaluations, and gather user feedback to drive iterative improvements across the platform.
• Integrate operational constraints, product requirements, and usability insights to refine the overall product experience.
• Contribute to Alstom's design system through reusable components, comprehensive documentation, and pattern refinement initiatives.
• Promote consistency across screens, interactions, and accessibility standards within the DIALOGS application ecosystem.
• Collaborate with engineering counterparts to ensure feasible and scalable component implementation across all platforms.
• Apply accessibility principles including WCAG standards across all designs, ensuring inclusivity and clarity for all users.
• Identify potential usability risks early in the design process and help teams mitigate them effectively.
• Review user workflows and identify friction points in troubleshooting and diagnostic interpretation to improve user experience.
• Recommend improvements based on user behavior analysis, system patterns, and practical maintenance workflows.
• Work closely with cross-functional teams to align product goals, technical feasibility, and design quality standards.

Experience Required: 6+ years of UX, interaction design, or digital product design experience with a strong portfolio featuring complex workflows and data-heavy interfaces.

Education: Bachelor's degree in Interaction Design, Design from design school/university, HCI, or equivalent practical experience

Key Skills

Education

Any Graduate