Description

Key Skills: UX Design, Product Design, User Research, Wireframing, Prototyping, Agile Methodology, Cross-Functional Collaboration, Stakeholder Management

Good to Have Skills: Understanding of Americans with Disabilities Act (ADA) fundamentals for accessible design, experience with analytics and performance measurement, ability to work with outside vendors and agencies, knowledge of business and technical requirements analysis, innovation mindset for customer-focused solutions.

Roles & Responsibilities:

• Drive business impact by contributing to plan and product design, testing, piloting, and market launch efforts.
• Pre-empt issues and resolve cross line of business implications before successful product launch.
• Understand business objectives, user needs, and define UX goal scopes and plan design activities end to end.
• Partner with business and technical stakeholders to solve complex requirements and drive user-centered solutions.
• Stay up to date on current industry events that affect business to keep products competitive.
• Challenge current business as usual design standards and constantly look for improvement opportunities.
• Launch digital features across multiple channels and monitor, measure, and report on feature performance.
• Analyze performance data to identify opportunities to improve user experiences and increase conversion.
• Achieve stakeholder buy-in and lead cross-functional work streams effectively across the organization.
• Work closely with analytics, research and technology partners to ensure systems satisfy consumer needs.
• Communicate design and roadmap initiatives to executives, product owners, and development teams.
• Convert ideas into basic wireframes to provide direction to UX and UI designers.
• Negotiate and diplomatically manage conflicting points of view while influencing organizational alignment.
• Support different teams by facilitating effective team to team communication and collaboration.
• Look for innovation outside of daily delivery that benefits the customer and company.

Experience Required: 6-10 years of relevant experience in a product or creative position with significant experience managing complex business and technical solutions. Demonstrated experience as a strong leader with excellent prioritization, communication, and cross-functional influence skills. Experience delivering with agile methodology required.

Education: Bachelor's/University degree, Master's degree preferred

Key Skills

Education

Any Graduate