Description

Core responsibilities:
1. Lead and manage user experience research activities that respond to project and
audience priorities: -
Plan, conduct, analyze, and report on qualitative and quantitative usability
studies.
Conduct or oversee research reviews, competitor reviews, and
benchmarking exercises to uncover applicable insights for projects.
Lead the creation of research artefacts like information architectures,
journey maps, storyboards, and data visualizations.
2. Define and execute ClientGill s digital brand experience: -
Establish how ClientGill s refreshed brand identity will be supported and
communicated across digital touchpoints. - -
Create or oversee creation of wireframes, mockups, and clickable
prototypes that respond to user research, brand identity, and project
requirements.
Plan and execute strategic enhancements to ClientGill s centralized site
building platform and digital design system.
3. Translate research findings into actionable insights that can be applied by
designers, developers, team leads, and stakeholders.
4. Act as a user advocate and subject matter expert to help identify and exploit
opportunities to improve user experience.
Skills and experience: - - - - - - -
Strong expertise in user research methodologies (ex. usability testing, interviews,
surveys, visual preference testing, diary studies, and contextual inquiry).
Expert proficiency in digital design software(s) such as Sketch (preferred), Figma, or
Adobe Xd.
Experience managing digital brand experience in a decentralized environment,
delivering UX/UI design for complex applications, and/or managing design systems.
Demonstrated ability to uncover deep insights and formulate concrete
recommendations for design, development, and stakeholder teams.
Ability to educate and collaborate with other teams to apply user-focused design
principles across disciplines.
Excellent communication, facilitation, and presentation skills.
5 years related experience

Key Skills

Education

Bachelor's degree